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FAQ
Everything Pet Parents Ask
Quick answers to the most common questions we get every day.
Yes — our emergency line is open 24/7 with an on-call vet team for critical care.
Absolutely. Add both to your appointment form and we'll schedule back-to-back sessions.
Free same-day delivery on orders above ₹499 within city limits, next-day elsewhere.
Dogs, cats, rabbits, birds, hamsters, guinea pigs, turtles and most small exotic pets.
We accept most major pet insurance plans. Bring your policy details on your visit.
Every groomer is professionally certified and trained in fear-free handling.
Yes — unopened products can be returned within 15 days for a full refund.
Yes, with a valid vet prescription. Our in-house vets can also issue one.